In purchasing the Designer By Your Side service you agree to the following terms

FEES: 

Services: Are prepaid and non-refundable and available at purchase for 90 days.  Access to our design support ends when your time package has been used. But if your project is ongoing, additional time packages may be purchased on our website to continue services.  Restart fee: If there are 30 or more days of client inactivity, a $68 restart fee will be charged to review project details to resume work.  Travel Fee: Travel to locations over 20 miles will have a $100 minimum travel fee. Any travel fees will be taken from this service fee.  If an on-site service time runs over the funds purchased: A payment will be due at the end of the appointment, either by check or by purchasing another “DBYS” hourly package. 

PURCHASING: Client will do their own purchasing of products they request to be curated by the Designer. The Designer will create linked shopping lists for the client to purchase from.  Product Changes: Designer is not responsible for product price changes, availability, delays, or defects.  If items selected go on back order or go out of stock, the client may request the designer to find alternatives that are in stock or with a shorter lead time. The time will be billed at an hourly rate of $232. Otherwise, the client may use the presented item as an inspiration to find a similar product.  Vendor return and refund policies: Client is responsible for checking these.

DESIGN SERVICES: May include but are not limited to: Project Communication with you, suppliers, contractors, etc., Meetings and Presentations on-site and virtual, Product Selections, Virtual Design Boards and Shopping Links.

APPOINTMENT RESCHEDULING: Virtual and in-home: If you need to reschedule, we request 24 hours’ notice, or a charge for the missed appointment will be applied to your account.

OUR DRAWINGS & DOCUMENTS: May only be used for this project: As our intellectual property, they may not be used for any other purpose.  Drawings are conceptual only: They are not intended for construction or permit purposes.

PROJECT WORKING PHOTOS & MEASUREMENTS: Client will provide these (unless designer is designated) and any information needed to assist in any design requests made of the Designer.

GUARANTEES & LIABILITY LIMITS: All product warranties and guarantees, shipping, and delivery, and any damaged goods issues are with the supplier or services you use and not with the designer.
We do not project manage or manage any trades. We provide our opinion based on our experience and expertise, but we are not managing your project, so we are not responsible for any errors or omissions and make no guarantees regarding any products or design suggestions. In no event shall the total liability for any causes of action arising out of this purchase exceed the sums paid to the Designer as compensation.

PHOTOGRAPHY: Designer may take photographs of your home as part of the design process, during this project and at completion. The photos may be used in our promotional materials. Your full name or project location will not be used with any photos.

CLIENT APPROVALS: Final approvals are by you: We will make recommendations based on our expertise and knowledge. But you will be responsible for all final decisions by giving verbal or written approval.

DESIGNER’S RESPONSIBILITY: Is to interpret the needs of the client to the best of their ability: Designer’s fees are not contingent upon approval of design work, but rather the time actually spent on the project.

CANCELLATION: We reserve the right to cancel this purchase if we feel it is not being used for its intended purpose; any remaining balance will be refunded.