WHAT’S DIFFERENT ABOUT ONE DAY DESIGN HOME SHOP?

It’s our portal for to-the-trade pieces, that can be shipped directly to you from the manufacturer! Typically they are purchased exclusively by trade professionals (i.e. interior designers) at wholesale, and resold to clients at a markup. This portal allows One Day Design to sell trade furniture and décor on our website to anyone, not just clients!

 

WHO IS SIDE DOOR?

SideDoor is our partner to secure and fulfill your order. They handle all the logistics and customer service and are excellent!  We partner with them for our shop, and to exclusively fulfill trade orders for client projects. SideDoor customer support can be contacted for any questions or concerns about delivery and/or damages.

 

WHAT IS YOUR RETURN / CANCELLATION POLICY?

We are not able to take returns, cancellations, or exchanges, since items are shipped direct from the manufacturer. Therefore all sales are final unless product(s) is damaged in transit. Inspect all items immediately upon delivery. If a product is damaged, contact SideDoor customer service.

 

HOW WILL I KNOW WHEN MY ITEM(S) SHIP?

Side Door will email you regarding your orders progress and when pieces ship. Furniture shipping is by a local freight carrier who will call you when your furniture is ready for delivery to schedule it.

 

WILL FURNITURE BE PLACED INSIDE MY HOME?

Furniture is delivered “TO YOUR DOOR”. If you order anything heavy, be sure to arrange for one or more people to be home when it is delivered to help you bring item(s) inside, remove packaging, and place piece(s).

 

ARE OTHER SIZES, FINISHES, COLORS, ETC. AVAILABLE?

Yes, in some cases! Please email us at mary@onedaydesign.com and we will check to see if the size or finish you need is available to be added.

 

DO YOU PRICE MATCH?

Our prices are never above the internet minimum advertised price (set by the manufacturer). And when you use One Day Designs Home Shop via SideDoor for quality furniture and décor, you’ll know you are helping support small business and the interior design community vs. a large retailer.

 

DO YOU HAVE DISOCUNTS WITH RETAILERS?

For retail purchases we provide the links for you to do your own purchasing. Most major retailers Interior designer discounts are 10-25% off (regular priced items only). The same discounts are typically available to the public by signing up for emails, or waiting for sales.  Trade items from our Shop Home are never above the internet minimum advertised price (plus shipping and sales tax).